Privacy Policy

Last updated: August 8, 2026

At SafeDeployer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our SaaS platform, or interact with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, email address, company name, and payment information when you register for an account or subscribe to our service.
  • Telemetry & Deployment Data: Data generated during the use of SafeDeployer, such as deployment logs, container health statuses, server IP addresses, and performance metrics, strictly to provide the core functionalities of zero-downtime deployments.
  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Create and manage your account, and deliver the services you requested.
  • Process transactions, billings, and send related information, including transaction confirmations and invoices.
  • Monitor and analyze deployment telemetry to automatically manage rollbacks and traffic routing.
  • Improve our website, services, and operations.
  • Send administrative information, such as updates, security alerts, and support messages.
  • Respond to customer service requests and provide technical support.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize our services and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

4. Data Security and Retention

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We only retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. However, please note that no method of transmission over the Internet is 100% secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners. We may use third-party service providers to help us operate our business, such as payment processors (e.g., Stripe) and analytics providers. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Data Protection Rights

Depending on your location, you may have rights under data protection laws (such as the GDPR or CCPA). These rights may include the right to access, update, or delete the information we have on you; the right of rectification; the right to object to processing; the right of restriction; the right to data portability; and the right to withdraw consent. To exercise any of these rights, please contact us.

7. International Data Transfers

SafeDeployer is based in the United States. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [email protected].